Privacy Policy
Last Updated: September 7, 2026
The Removal Squad LLC and The Removal Squad of Florida LLC, collectively operating under the “The Removal Squad” brand (“The Removal Squad,” “we,” “us,” or “our”), respect your privacy and are committed to protecting the personal information you provide to us.
This Privacy Policy explains how The Removal Squad collects, uses, shares, and protects information when you visit our website, request an estimate, submit an online or advertising form, communicate with us, schedule services, or otherwise interact with us in Florida, Tennessee, or other areas we serve.
Our services, website forms, estimate forms, and advertising lead forms are intended for individuals 18 years of age or older.
1. Information We Collect
We may collect information that you voluntarily provide to us, including:
Name
Phone number
Email address
Service address, city, state, and ZIP code
Details about the services you are requesting
Photos or videos you provide for estimating or service purposes
Preferred service dates and scheduling information
Communications, messages, and other information you provide to us
We may also receive information when you interact with our advertisements or lead forms on third-party platforms, including Facebook, Instagram, Google, or other advertising and lead-generation services.
Our website and service providers may automatically collect certain technical information, such as IP address, device information, browser type, website activity, referring source, cookies, and advertising or analytics information.
2. How We Use Your Information
We may use the information we collect to:
Respond to inquiries and estimate requests
Prepare and provide quotes or estimates
Schedule and perform requested services
Communicate with you regarding your inquiry, estimate, appointment, or service
Provide customer support
Process transactions and maintain business records
Improve our website, services, advertising, and customer experience
Measure and improve advertising effectiveness
Prevent fraud, misuse, or security issues
Comply with applicable legal and regulatory requirements
We seek to collect and use only information reasonably necessary for legitimate business purposes.
3. Phone Calls, Text Messages & Email
When you provide your contact information in connection with an inquiry, estimate request, appointment, or service request, we may use that information to communicate with you regarding your request and related services.
Depending on the contact information and consent you provide, we may communicate with you by telephone, text message, or email.
Message and data rates may apply to text messages.
Providing your contact information or requesting an estimate does not require you to purchase services from The Removal Squad.
Where required by law, consent to receive marketing or promotional communications will be obtained separately and is not a condition of purchasing our services.
4. Facebook, Instagram, Google & Other Lead Forms
If you submit information through an advertisement or lead form on Facebook, Instagram, Google, or another third-party platform, the information you provide may be transmitted to The Removal Squad so that we can respond to your inquiry or estimate request.
Your use of those platforms is also governed by their respective privacy policies and terms.
Information received through advertising lead forms may be used to contact you regarding the service or estimate you requested and to measure and improve the effectiveness of our advertising.
5. Photos & Videos Provided for Estimates
You may provide photographs, videos, descriptions, addresses, or other information to help us evaluate a project and provide an estimate.
We may use this information for estimating, scheduling, customer service, documentation, and performing the requested services.
Providing photographs or videos for an estimate does not, by itself, give The Removal Squad permission to publicly use those photographs or videos for advertising or marketing purposes.
Any permission required for public marketing use may be obtained separately.
6. How We Share Information
We do not sell or rent your personal information for money.
We may share information with third-party service providers when reasonably necessary to operate our business or provide requested services. These providers may assist us with:
Customer relationship management and scheduling
Website hosting and technology
Payment processing
Telephone, text, and email communications
Advertising and analytics
Accounting and business administration
Other services reasonably necessary to operate our business
These providers may process information on our behalf in connection with the services they provide.
We may also disclose information when required by applicable law, legal process, or government request, or when reasonably necessary to protect our company, customers, employees, property, or legal rights.
7. Cookies, Analytics & Advertising
Our website and third-party service providers may use cookies, pixels, tags, analytics technologies, and similar tools to understand website activity, improve our services, measure advertising performance, and deliver or evaluate advertising.
Depending on the services and technologies we use, certain information about interactions with our website or advertisements may be processed by advertising and analytics providers.
8. Data Security
We use reasonable administrative, technical, and organizational measures designed to protect personal information under our control.
However, no website, electronic transmission, database, or storage system can be guaranteed to be completely secure.
9. Data Retention
We may retain personal information for as long as reasonably necessary to:
Provide requested services
Maintain customer and transaction records
Respond to inquiries
Resolve disputes
Comply with legal, tax, accounting, or regulatory obligations
Enforce agreements
Protect our legitimate business interests
Information that is no longer reasonably necessary may be deleted or otherwise disposed of in accordance with our business practices and applicable law.
10. Your Privacy Choices & Requests
You may contact us to request that we review, correct, or delete certain personal information we maintain about you, subject to applicable laws and legitimate business, contractual, tax, accounting, and record-retention requirements.
You may also contact us regarding your communication preferences or request that we stop certain communications.
Depending on where you reside and which privacy laws apply, you may have additional rights concerning your personal information.
Privacy-related requests may be submitted using the contact information provided at the bottom of this policy.
11. Privacy of Minors
The Removal Squad's services, website, estimate forms, and advertising lead forms are intended for individuals 18 years of age or older.
We do not knowingly collect or solicit personal information from individuals under the age of 18.
Individuals under 18 should not submit personal information, request estimates, schedule services, or use our online lead forms.
If we become aware that we have inadvertently collected personal information from an individual under the age of 18, we will take reasonable steps to delete that information.
12. Third-Party Websites & Services
Our website, advertisements, or communications may contain links to or interact with third-party websites, platforms, applications, or services.
The Removal Squad is not responsible for the privacy practices of third parties. Information collected by third parties is governed by their respective privacy policies and terms.
13. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our business practices, services, technology, advertising practices, or applicable legal requirements.
When changes are made, the updated Privacy Policy will be posted on our website and the “Last Updated” date at the top of this page will be revised.
14. Contact Us
If you have questions about this Privacy Policy, our privacy practices, or would like to make a request regarding your personal information, please contact us:
The Removal Squad
The Removal Squad LLC | Tennessee
The Removal Squad of Florida LLC | Florida
Email: office@theremovalsquadllc.com
Florida: 813-753-2373
Tennessee: 615-540-4554
Website: theremovalsquadllc.com
Service Areas: Central Florida and Middle Tennessee